Last updated September 1, 2023
When you request support, we will ask you to provide basic contact information. In particular, we may collect your name and email address. The Visio Web Tools by itself does not collect any personal information. The app may collect anonymized statistical and usage information (such as application crashes and usage statistics)
The files you upload are not stored anywhere. They are processed in-memory.
We can collect your email address, your name and your phone in case you explicitly asked for support and sent us an email or gave us a call. We can collect anonymized usage information using Microsoft AppInsignts service, regarding application errors, and usage statistics.
We collect your data so that we can:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We will keep your support email communication for 2 years by default. In case we need to come back to the incident history. You can ask us to delete it any time.
We will not send any marketing emails.
We will not share, distribute, sell, or reference any personal data, unless required by law.
You have the right to request from us at any time information about your personal data stored with us, their origin, recipients or categories of recipients to whom it has been transmitted and about the purposes of the processing of personal data. You can request the personal data we have by contacting us. Please contact us using the contact information provided at the end of the document (contact details)
You have right to request that we correct any information you believe is inaccurate.
You can also have right to request us to complete the information you believe is incomplete.
Please contact us using the contact information provided at the end of the document (contact details)
You have the right to delete your personal data upon request. If the erasure would be contrary to legal, tax-legal or other legal reasons, the place of erasure of your personal data may only be limited by their processing. If you want your personal data to be deleted. Please contact us using the contact information provided at the end of the document.
You can request to request us from processing your personal data. Please contact us using the contact information provided at the end of the document (contact details)
If you require to obtain personal data that we process, we will pass it to you or another administrator or processor you mark in a structured, commonly used and machine-readable format. In this way, we will only transfer your personal data to another administrator if technically possible. Please contact us using the contact information provided at the end of the document (contact details)
When contacting us by e-mail or post on the contact specified in the header of this document, we will store the information you have communicated (your e-mail address, your name, or address and telephone number) in order to answer your questions. We will delete the data stored in this way after the reason for their storage has ceased, or we will limit their processing if there is a legal obligation to keep them.
O-Brien Gasse 58/2/27
Tel: +43 664 7388 7141 Email: email@example.com